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The Telephia Data Network and Application Testing
Report (DNA) for instant messaging shows that
Yahoo! Messenger also scored higher than AOLs
instant messenger in overall service quality in
four out of five wireless networks measured. The
report includes service quality performance and
usability comparisons for Yahoo! Messenger, AIM,
and MSN Messenger.
Telephias DNA performance tests further
indicated that success rates for instant messaging
over short codes was much higher than when using
the native client-based instant messenger on the
device. On average, IM activity over short codes
had a three percent login failure rate. Among
client-based instant messenger applications tested,
two-thirds posted a login failure rate of 20 percent
or greater.
The biggest Internet brands, such as Yahoo!,
AOL, MSN, and Google, are well poised to extend
their reach across different channels, including
the mobile world. said Kanishka Agarwal,
Vice President of New Products, Telephia. In
this battle of the brands, the product that presents
24/7 uptime and a feature-rich IM experience that
mimics what consumers can do on their computers
will beat out the competition. Thus, benchmarking
service quality from the users experience
will be a critical gauge for providers to enhance
their products.
December Data Highlights:
Holiday Shopping on Mobile Phones Rise More than
27 million wireless users accessed websites, web
email, and instant messaging via their mobile
devices, reaching 13.4 percent of all mobile subscribers
in December 2005. According to Telephia, the Health/Fitness
and Shopping/Auctions categories secured triple
digit grown during the month, increasing 164 and
115 percent, respectively (see Table 2). Automotive,
Search, and Food/Dining sites rounded out the
top five.
Mobile shoppers were in full force during the
holiday season. More than 3.3 million mobile consumers
visited shopping sites on their wireless device
in December. Mobile consumers visiting the Target.com
website increased by 243 percent, while Amazon.com
attracted 107 percent more mobile users in December.
Shoppers to eBay rose 80 percent over the previous
month, and Froogles mobile audience jumped
76 percent. |