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SMALL GROUP OF ADVANCED
DATA USERS DRIVES MAJORITY OF NEW MOBILE APPLICATION
USAGE IN THE U.K., FOLLOWING THE TYPICAL TECHNOLOGY
ADOPTION CURVE, ACCORDING TO TELEPHIA
Advanced Data Users
Comprise Nine Percent of Mobile Population, but
Drive 63 Percent of Streaming TV and Almost Half
of Online Game Usage
SAN FRANCISCO February 13, 2006
Telephia, the leading provider of performance
measurement information to the mobile industry,
reports that Innovators, who are the most sophisticated
and advanced mobile consumers, account for a disproportionately
high share of streaming TV, online game play,
video calling and full-track music download users,
as compared to the overall mobile population in
the U.K. Analysis of data service adoption patterns
from the latest Telephia UK 3G Report for Q4 2005
shows that mobile consumers fall into three consumer
adoption segmentsInnovators, Early Adopters,
and Mainstream Consumers.
Comprising the smallest proportion of advanced
data users at just nine percent, Innovators, are
the heaviest users of advanced data services,
with initial adoption occurring rapidly after
the launch of the service. Innovators over indexed
the most with streaming TV with a score of 700,
accounting for 63 percent of streaming TV users
(see Table 1). Online game play posted an index
of 530, which represents 48 percent of online
game play users. Video calling users had an index
of 460, reflecting a 41 percent share, while full
track music downloaders claimed an index of 360,
comprising a 34 percent share. |
Table
1: Consumer Adoption Segment Proportions (Indexed)
Among Advanced Data Service Users (U.K.)
|
Consumer Adoptions Segments |
|
Mainstream
Consumers |
Early
Adopters |
Innovators |
|
| Mobile
Data Services User Groups |
Index |
% Share |
Index |
%
Share |
Index |
%
Share |
Time
of Launch |
| Streaming
TV users |
10 |
9% |
150 |
29% |
700 |
63% |
2005 |
| Online
game play users |
30 |
18% |
170 |
34% |
530 |
48% |
2004 |
| Video
calling users |
30 |
22% |
190 |
37% |
460 |
41% |
2004 |
| Full
track music downloaders |
40 |
28% |
190 |
38% |
380 |
34% |
2003 |
| Video
clip downloaders |
40 |
25% |
210 |
42% |
370 |
33% |
2002 |
| Video
messaging users |
50 |
33% |
180 |
36% |
340 |
31% |
2002 |
| Game
downloaders |
60 |
45% |
170 |
34% |
230 |
21% |
2001 |
| Internet
browsing users |
90 |
67% |
100 |
20% |
140 |
13% |
2000 |
| Total
UK Advanced Data Users |
71% |
20% |
9% |
|
Source: Telephia U.K. 3G Report,
Q4 2005 **Note: In Table 1, the index is benchmarked
off a base of 100, with scores of more than 100,
interpreted as higher proportion of users vs. scores
of less than 100 as a lower proportion of users
within each segment group. For example, Streaming
TV has an index score of 700 among Innovators, i.e.
Innovators comprise 7 x (63%) of Streaming TV users
than they do of the total advanced data user population
(9%). |
|
Early Adopters, who make up 20 percent of advanced
data users, are the second heaviest users of advanced
data services, adopting after penetration has
occurred in the Innovator segment. Video clip
downloads, video calling, full track music downloads,
and video messaging indexed the highest with Early
Adopters, with an index range of 180 to 210. Mainstream
Consumers represent 71 percent of advanced data
users and their adoption occurs long after the
service has been launched. The services that indexed
the highest with Mainstream Consumers were those
that have been around the longest, such as Internet
browsing and game downloads securing an index
of 90 and 60, respectively.
Advanced data services activity in the
U.K. is following the classic pattern of adoptionfirst
gaining traction within the technologically savviest
group and then spreading across the rest of the
majority, said Kanishka Agarwal, Vice President
of New Products, Telephia. Time plays a
critical factor, as the services with an established
utility from an extended period on the market
are first to gain the most from the mainstream
audience, who demand products and services that
are relatively glitch-free.
As the 3G pipe is optimized for these services
and becomes further penetrated, well see
mainstream wireless consumers begin to exploit
the more highly developed features of their cell
phones, added Agarwal.
Consumers Demand Mapping Services
and Network TV Content on Their Cell Phones
According to Telephia, 37 percent of current
advanced data service consumers would be most
interested in a location service and route finding
application on their mobile phones (see Table
2). Twenty-three percent of users were interested
in a full range of network TV content available
on their wireless devices, while 17 percent showed
an interest in connecting to the Web via WiFi
hotspots. Mobile file-sharing and wireless advertisements
rounded out the top five features consumers wanted
to access in the future. |
Table 2: Demand Share for Future
Advanced Data Services
| Service
Feature |
Percent of Advanced Data
Users (%) |
| 1.
Location services/route finding |
37% |
| 2.
Full range of network TV |
23% |
| 3.
Seamless connection to WiFi hotspots |
17% |
| 4.
File sharing |
8% |
| 5.
Mobile advertisements |
2% |
Source: Telephia U.K. 3G Report,
Q4 2005 |
|
The Telephia UK 3G Report focuses
on the device and application experiences of existing
3G users as well as the drivers of 3G adoption
among 3G intenders. The report is based on a semi-annual
survey of nearly 4K wireless subscribers in the
U.K., tracking key industry performance metrics
such as brand and device market share, brand consideration
and retention, consumer satisfaction, retail dynamics,
subscriber acquisition, user profiles, feature
usage and preferences. Measuring mobile activity
in Europe with the European Subscriber and Device
Report since early 2004, Telephia is the only
source for accurate, historical research on wireless
consumer usage, behavior, and attitudes.
About Telephia
Founded in 1998, Telephia provides syndicated
performance measurement information to the leaders
of the converging communications and mobile industries,
including carriers, device manufacturers, content
and application providers, retailers, infrastructure
vendors and investment analysts. Telephia is the
industry standard measure of subscriber share,
customer satisfaction, device share, network quality,
revenue share, advertising effectiveness, content
audience and many other key performance indicators.
For further information, please visit our website
at www.telephia.com or call 415-395-0500.
Press Contact: Maria Bumatay
e: mbumatay@telephia.com
p: 415.637.4904 |
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