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HOUSTON AND NEW ORLEANS CONSUMERS STILL SHOW HEAVY CELL PHONE USAGE MONTHS AFTER HURRICANE KATRINA, ACCORDING TO TELEPHIA

Southeastern Mobile Consumers Talk the Most on Their Cell Phones

SAN FRANCISCO — June 12, 2006
Telephia, the leading provider of performance measurement information to the mobile industry, reports that monthly mobile usage in the Houston and New Orleans metropolitan areas grew by more than 250 minutes between Q1 2005 and Q1 2006. Data from Telephia’s Customer Value Metrics research panel shows that average monthly voice minutes used in the Houston area jumped 31 percent to 1106 minutes during the first quarter of 2006, as compared to 847 minutes a year prior (see Table 1).

Mobile consumers in New Orleans used an average of 1072 voice minutes, an increase of nearly five more hours of talk time as compared to Q1 2005. Houston and New Orleans were some of the most affected areas during the 2005 hurricane season and mobile usage growth year-over-year is at least five times more than the nationwide growth of six percent. Mobile consumers in Daytona Beach, Florida used an average of 900 voice minutes per month, claiming the third spot, while Toledo, Ohio followed with an average of 894 minutes. The Atlanta, Georgia area rounded out the top five with 880 voice minutes used. The ranking of U.S. metropolitan areas by monthly mobile phone usage shows a clear regional pattern with users in Southeastern markets using their phone well above the national average of 718 minutes per month in Q1 2006.

“Mobile communications became a lifeline for many of the residents who were forced to evacuate their homes and it clearly played a critical role in the coordination of family and friends immediately following Hurricane Katrina,” said Tamara Gaffney, Product Director, Telephia. “Interestingly, this heightened mobile usage continued long after landline telephone communications services were restored. This may reflect the ongoing disruption that many residents of these cities still face, but also suggests a more lasting change in consumer usage patterns born out of the hurricane experience.”

Table 1: Average Monthly Voice Minutes Used by Metropolitan Area (U.S.)
Monthly Voice Minutes Used
Metropolitan Area
Q1 2005)
Q1 2006
YOY Growth (%)
1. Houston, TX
847
1,106 31%
2. New Orleans, LA
761
1,072 41%
3. Daytona Beach, FL
569
900 58%
4. Toledo, OH
533
894 68%
5. Atlanta, GA
759
880 16%
6. Mobile, AL
802
869
8%
7. Raleigh-Durham, NC
797
838
5%
8. Knoxville, TN
902
837
-7%
9. Dallas-Fort Worth, TX
738
834
13%
10. Corpus Christi, TX
711
834
17%
National Average
679
718
6%
Source: Telephia Customer Value Metrics, Q1 2006
The Telephia Customer Value Metrics (CVM) product is the industry’s largest wireless bill collection panel, gathering and analyzing detailed post-paid, consumer billing records monthly for more than 35K mobile phone users for the top four wireless service providers. CVM measures wireless consumer usage and spending; handset and plan preferences; and tracks demographic and satisfaction information.

About Telephia
Founded in 1998, Telephia provides syndicated performance measurement information to the leaders of the converging communications and mobile industries, including carriers, device manufacturers, content and application providers, retailers, infrastructure vendors and investment analysts. Telephia is the industry standard measure of subscriber share, customer satisfaction, device share, network quality, revenue share, advertising effectiveness, content audience and many other key performance indicators.

For further information, please visit our website at www.telephia.com or call 415-395-0500.

Press Contact: Maria Bumatay
e: mbumatay@telephia.com
p: 415.637.4904

 
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